Privacy Policy
Last Updated: 14/01/2026
Introduction
Hummingbird Senior Resort Living LLC (“we,” “us,” or “our”) understands that your privacy is important and we are committed to protecting the personally identifiable information you provide when using our website (the “Site”). This Privacy Policy explains how we collect, use, maintain, protect, and disclose information gathered from users of the Site. By accessing or using the Site, you consent to the practices described in this Policy (as updated from time to time). Please also review our Terms of Use, which set out your use of the Site and any applicable additional terms.
Personal and Non-Personal Information
What is Non-Personal Information & How We Collect/Use It
“Non-personal information” refers to information that does not identify you individually. When you visit our Site (for example, to browse our services or request information), we may collect such non-personal data automatically via your web browser. Examples include your IP address, browser type, device type, referring URL, pages visited, time/date of visits, and other aggregated usage and statistical data. Because this data does not identify you directly, we may use and share it without restriction.
What Is Personal Information & How We Collect It
“Personal information” means information about an individual that identifies or could identify you, such as your name, mailing address, email address, telephone number, and, in some cases, information about the senior care services you or your loved one are seeking. We may collect personal information in a variety of ways, including but not limited to:
- When you complete a form on our Site (e.g., request a brochure, schedule a tour, apply for employment, or submit a “contact us” inquiry)
- When you conduct a transaction with us (for example, when you register interest, schedule a visit, or complete an application)
- When information is provided to us in connection with services or care needs (e.g., preferences, health-care-related needs)
- When you communicate with us via email, telephone, or other channels
- When you otherwise voluntarily provide personal information through the Site or offline to us or our affiliates.
Use of Cookies and Other Technologies
We may use cookies, web beacons, tracking pixels, log files and other related technologies to facilitate Site functionality, remember your preferences, analyze usage, and support our marketing efforts. A “cookie” is a small text file placed on your device by a web server. Among other purposes, cookies help us recognise your device when you return to the Site, recall previously-entered information, and simplify your user experience.
We may also engage third-party vendors (for example, analytics providers, marketing platforms, advertising networks) who install or read cookies on our Site, collect usage data or serve advertisements. These third parties may use persistent cookies to help us improve the Site, analyze visitor behaviour, and target advertisements. Note: This Policy does not govern how third-party advertisers use cookies or other technologies when you link from our Site to an advertisement or third-party website. You should review the privacy practices of those advertisers separately.
You have the option to accept or decline cookies by adjusting your browser settings. Note that disabling or refusing cookies may limit your ability to use certain interactive features of our Site.
How We Use Personal Information
We may use your personal information for the following purposes (among others):
- To respond to your inquiries, process your requests, schedule tours or appointments, or provide you with services you request
- To bill or administer any transaction you conduct with us
- To contact you with information that may be of interest, including updates about our communities, services, special offers, or events
- To conduct research, analytics, and improvement of our programs, services, content, and Site functionality
- To protect our rights, property or safety, or that of others; or to comply with applicable laws, regulations, or legal process
- To combine your personal information with non-personal or de-identified information (so that you are no longer individually identified) and then treat it as non-personal data.
Health/Care-related Information
We do not request or collect protected health information (PHI) through our website. However, if you choose to provide information related to a loved one’s care needs, health conditions, or service preferences when completing an online form or speaking with our team, we will treat that information as sensitive and handle it in accordance with applicable privacy standards. Please do not submit detailed medical records through our website.
Sharing Personal Information
We will not share your personal information with unrelated third parties without your consent, except as described herein. However, in the ordinary course of business, we may share personal information with trusted third-party service providers who perform functions on our behalf (e.g., hosting, analytics, email communications, payment processing). In all such cases, we require that they use the information only for the purpose of providing services to us, and not disclose it further.
SMS Privacy & Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers solely to support operational services such as customer service, messaging delivery, or platform functionality.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Other Permitted Sharing
If you sign up for a tour, event, webinar, or special promotion, we may share your personal information with third-party partners directly related to that event (for example, sponsoring organisations or speakers) as disclosed at the time of registration.
We will not sell, exchange or publish your personal information for commercial gain, except in the event of a corporate sale, merger, dissolution, acquisition or restructuring — in which case you will be notified and given the option to opt out as required by law.
In some situations (for example, payment processing, credit check, escrow services) third-party service vendors may collect personal information directly from you. Although we do not control how they use that information, we require them to disclose their use of your information in advance.
Finally, we may disclose your personal information if we are compelled by law (e.g., court order, subpoena), or if we believe disclosure is necessary to protect our rights or safety, or to comply with legal/regulatory obligations.
Communications & Marketing
We may contact you by email, phone or mail to provide you with updates, promotions, surveys or other information about our services. If you do not wish to receive non-transactional communications, you may follow the unsubscribe instructions provided in the communication or contact us at the email/phone listed below.
When you communicate with us through our Site (via online form, chat or email), we will respond accordingly — such responses may include your personal information.
Please note that email and online communications are not always secure, and we cannot guarantee that your transmission to us is entirely protected from interception.
Children’s Privacy
Our Site is directed to adults and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under the age of 13, please contact us immediately at info@hummingbirdseniorliving.com so we can delete that information.
Access, Correction and Deletion of Personal Information
You may access, correct, update or request deletion of any personal information that you have submitted to us through the Site. You may also unsubscribe from any mailing lists or registrations. To do so, either follow the instructions included in the email communication or contact us at:
Email: info@hummingbirdseniorliving.com
Mailing Address: 2047 South Hwy 92, Sierra Vista, Arizona, USA
We will respond to your request within a reasonable period, subject to applicable law. Note that we may not be able to fulfil a request to change or delete information if we believe it would violate any law or legal requirement or cause the information to be incorrect.
Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, or to comply with legal or regulatory obligations. When the retention period ends, we will either delete or anonymise the information.
Data Security
We employ industry-standard administrative, technical and physical safeguards to protect personal information from unauthorized access, use, modification or destruction. Access is limited to authorised personnel and vendors who are required to treat your information as confidential. However, no method of transmission over the Internet or method of electronic storage is completely secure — we cannot guarantee absolute security of your information.
Links to Other Sites
Our Site may contain links to other websites operated by third parties. If you link to another site, you should review that site’s privacy policy; we are not responsible for their content or practices.
Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. When we do so, we will post the updated version here and revise the “Last Updated” date. If the changes are material, we may also provide a prominent notice on our Site of such changes.
Governing Law
This Privacy Policy and your use of the Site are governed by the laws of the State of Arizona, without regard to its conflict-of-laws provisions, unless otherwise required by applicable law.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Hummingbird Senior Resort Living LLC
Email: info@hummingbirdseniorliving.com
Phone: 520-220-7856
- 2047 South Hwy 92, Sierra Vista, Arizona
- 520-220-7856
- Hummingbird © 2023 All Rights Reserved.